Frequently asked questions

Absolutely. You can order fabric samples directly through our website. This allows you to evaluate the quality, texture, and color before committing to a bulk purchase, making your sourcing process more confident and efficient.

Minimum order quantities (MOQs) vary based on the fabric quality and type. You’ll find detailed MOQ information listed on each product page so you can plan your purchases accordingly. For bulk inquries kindly contact us on WhatsApp

For ready stock items, dispatch is initiated within 5–7 working days from the date of order confirmation, ensuring timely delivery for your production needs.

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's progress.

In case you receive a defective or incorrect item, you can raise a ticket with our customer support team. They will assist you with the return or exchange process. Once verified, we will ensure you receive a refund or replacement as applicable.

We follow a strict two-step quality check - once at the manufacturing stage when the fabric is ready, and again during the final dispatch. This helps us ensure that every order meets our standards of consistency and quality.

Yes, all product prices are clearly listed on their respective pages. For bulk pricing kindly contact us on WhatsApp as we offer volume-based discounts—the larger your order, the better your price. Smart planning can lead to significant cost savings over time.

If a return is approved, our logistics partner will arrange for product pickup. After the product passes quality inspection at our facility, a refund will be processed and credited to your account within 7–10 business days.

However, unless the product is damaged, there is no return for cut length sample ordering.